If you’re experiencing technical difficulties with our booking system, please contact our team.

We also recognise that using an online booking system isn’t possible for everyone. If you need assistance to book your session, please contact our team.

No. Hop-On does not offer memberships. We think of our members as part of our Hop-On community. We won’t tie you into a long-term commitment. If you want to buy one session, that’s fine. Or book more sessions up to four weeks in advance. Please remember to only book for events you plan to attend as we’re unable to cancel or modify bookings. 

Yes please. 

• Different Households: you must log-in to create your own Hop-On account and complete our Registration Form before your first session.
• Family in the same Household: one person can create an account for the family.  You will need to complete a Registration Form for anyone taking part in events. For example, a parent logs-in to create their Hop On account. Once that’s done, they will complete a Registration Form for everyone taking part in an event – if it’s a young-child, you can complete their form. 

If you have any questions, please give call our team. 

All of our cycling sessions are the same price.

• £2 – under 16
• £3 – adults

Everyone is welcome at Hop-On! Our youngest member is 18 months old 🙂

We offer cycling lessons for children and adults. If your child is walking, we can help them learn to ride a bike.  We have balance bikes and a Babboe cargo bike with space to safely carry up to four children. We’re also trained by Balanceability (the UK’s only afPE Approved Learn to Cycle programme for children). 

If you’d like more information, please call our team.

If you’re joining us for the first time, welcome! Here’s everything you need to know — from cycling shoes to what to wear.

• Clothing: you’ll be pleased to know, there’s no cycling shorts only rule; We work around you, so wear whatever you’re comfortable in. The most important thing is your footwear – trainers or pumps are best. 
• Helmets: if you don’t have one yet, we have a range of cycling helmets you can use for your session;
• Hydrated: you’re welcome to bring a bottle of water;

• Arrive Early: to get started on time, we ask everyone to arrive 15 minutes early.  Our team need to register cyclists and assign instructors.
• Bike and Helmet Rental: if you don’t have a bike, don’t worry. Our prices include free bike and helmet rental.
• Valuables: we do not recommend bringing valuables with you. If it’s unavoidable, please speak to a member of our team before your session.
• Injuries: it is your responsibility to advise our instructors if you have a pre-existing injury.