Hop On Customer Satisfaction Survey Company At Hop On, we take immense pride in what we do. We listen to and review all feedback to take positive action so that we can continuously improve our services to you whilst learning about you and your needs. These reviews help us establish the things we can do to make our services easily accessible and enjoyable. We would also like to help share with our supports the difference that our programme is making to the lives of those that access Hop On. However, we will not share your personal details. Please take a moment to share your feedback with us. Full Name * Email * Age (Optional) How would you rate your overall experience? * How likely is it that you would recommend Hop On to a friend or colleague? * What was the level of your cycle experience BEFORE you started with Hop On? * Never Ridden / Non Rider Rode as a Child / New Rider Ride Occasionally / Intermediate Rider Ride Regularly / Confident Rider How would you rank your cycling experience NOW, as a result of attending Hop On? * Still learning to ride I can ride a bike Ride Occasionally / Intermediate Rider Ride Regularly / Confident Rider Before starting with Hop On, did you have any barriers that prevented you from riding a bike? (TICK ALL THAT APPLY) * No barriers Not owning a bike Cost / Expense Cultural Challenges Self Confidence Other Explain Other Is cycling something that you will continue to do outside of our service? (TICK ALL THAT APPLY) * Ye, with your children Yes, with your whole family Yes, with friends Yes, to ride to school / work No, (Please explain below, why) Explain Why / Other Please tell us if you agree with the following statements: Hop On has helped me to be more physically active * Definitely Agree Agree Disagree Definitely Disagree Hop On has helped me to feel happier * Definitely Agree Agree Disagree Definitely Disagree Hop On has helped me to feel less isolated * Definitely Agree Agree Disagree Definitely Disagree Hop On has helped me to feel more confident * Definitely Agree Agree Disagree Definitely Disagree Hop On has helped me to get more involved in my community * Definitely Agree Agree Disagree Definitely Disagree Which groups do you access at Hop On? * Monday Yoga Wednesday Cycling AM Wednesday Cycling PM Thursday Yoga Saturday Cycling Sunday Cycling Do you have any other comments, questions, or concerns?